Effective Date: 12/02/2025
Last Updated: 12/02/2025
Welcome to CosmoFynd Universe LLP (hereafter referred to as ‘Cosmofynd’, ‘Company’, ‘we’, ‘us’ or ‘our’). These Terms & Conditions govern your use of our website **https://cosmofynd.com/** and services.
By accessing or using our website and services, you (’You’, ‘you’, or ‘your’) agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our services.
For any questions, contact us at [email protected].
1. Acknowledgment
These Terms set out the rights and obligations of all users regarding the use of our services. Your access to and use of the service is also subject to our Privacy Policy, which describes how we collect and process your personal data. Please review our Privacy Policy before using our services.
Responsibility for Third-Party Data
If you provide another person’s birth details (e.g., for a gift or on behalf of someone else), you take full responsibility for:
- Ensuring you have their explicit consent to share their personal data.
- Informing them that their details are being submitted to Cosmofynd.
Cosmofynd is not responsible for any disputes, claims, or liabilities arising from users submitting another person’s data without permission.
2. Intellectual Property
All content, features, and functionality of our services—including text, graphics, logos, and software—are the exclusive property of Cosmofynd and are protected by international copyright, trademark, and intellectual property laws.
DMCA Copyright Infringement Claims
If you believe that any content on our website infringes your copyright, please submit a DMCA Takedown Request with:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest.
- Their contact details (name, email, phone)
- A description of the copyrighted work
- The URL or location of the infringing content
- A statement that you have a good faith belief that the use is unauthorized
- A statement that your complaint is accurate and made under penalty of perjury
Send DMCA notices to [email protected]. We will take appropriate action, including removal of the infringing content if necessary.
3. Services, Payments & Refund Policy
3.1. Personalized Products
Cosmofynd provides personalized books, reports and other digital services based on the birth details you submit. All e-books, online courses, and consultations are delivered digitally within the specified timeframe.
3.2. Consultations
For services involving one-on-one consultations, appointments must be scheduled in advance in accordance with service terms, which will be communicated to you at the time of purchase. We reserve the right to reschedule or cancel bookings due to unforeseen circumstances.
3.3. Payment Processing
All payments are securely processed through third-party payment providers (e.g. Razorpay, Stripe, PayPal, Lemonsqueezy, Dodo payments). We do not store credit card details. Prices will be listed in USD, INR and different currencies based on the internal policies, and subject to change without notice.
3.4. Refunds & Cancellations
Due to the hyper-personalised nature of our services, we do not offer refunds for completed digital products or consultations. However, we may process refunds in the following exceptional cases:
- Non-delivery of service (e.g., if the personalized book, or report is not delivered due to a system error).
- Unauthorized transaction or fraud (subject to verification by our payment provider).
- Duplicate transactions or billing errors
Refund requests will be reviewed on a case-by-case basis, and Cosmofynd reserves the right to approve or deny refund claims at our sole discretion. In case of duplicate transactions or billing errors, contact [email protected] within 48 hours.
For consultations, rescheduling is allowed if requested at least 24 hours in advance. Missed appointments may not be eligible for a refund or rescheduling.
To request a refund under exceptional circumstances, contact [email protected] with your order details.
4. Your Feedback to Us
You assign all rights, title, and interest in any Feedback You provide to the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right, and license to use, reproduce, disclose, sublicense, distribute, modify, and exploit such Feedback without restriction.
5. Limitation of Liability
To the maximum extent permitted by law, Cosmofynd and its affiliates shall not be liable for:
- Any indirect, incidental, or consequential damages arising from your use of our services.
- Any errors or inaccuracies in the content provided.
- Any service interruptions or data loss beyond our reasonable control.
Our total liability, if any, is limited to the amount you paid for the service.
5. “AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. This has been generated by dodopayments.com. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
6. Links to Third-Party Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Cosmofynd.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
7. Termination
We reserve the right to suspend or terminate your access to our services if you:
- Violate these Terms & Conditions
- Engage in fraudulent, abusive, or harmful behavior
- Misuse our services in any way
Upon termination, you must stop using our services immediately.
8. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in India.
Your use of our services may also be subject to other local, state, national, or international laws.
9. Dispute Resolution
If you have any dispute with Cosmofynd, we encourage you to contact us first at [email protected] to seek an informal resolution.
If a resolution cannot be reached, disputes may be settled through arbitration or legal proceedings as per applicable law.
10. Changes to These Terms & Conditions
We may update these Terms at any time. If changes are significant, we will notify users at least 30 days in advancebefore the new terms take effect.
By continuing to use our services after changes take effect, you agree to be bound by the updated Terms.
11. Contact Us
For any questions about these Terms & Conditions, contact us:
- Website: https://cosmofynd.com
- Email: [email protected]